Asus has faced backlash from customers due to issues with its RMA process, including outrageous repair bills and inadequate responses to hardware flaws. Despite a tense discussion with Gamers Nexus at Computex, Asus has committed to improving its warranty claims process in the US and addressing known issues. It remains to be seen if these changes will restore customer trust. Do you think Asus can regain the trust of its customers, or will this controversy have lasting effects on their reputation and sales?
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